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Terms & Conditions 2017-05-02T16:35:46+00:00

Terms & Conditions

The document referred to below constitutes a legally binding agreement between you and AR Jewelry which operates the Internet website with the domain name ar-jewelry.com (the “Site”).

It documents your rights and responsibilities and ours with regards to (a) your access to the Site; (b) your use of the Site; (c) any communications sent from The Jewellers; (d) all information, products, services, and materials contained on or our site.

By entering the Site you unconditionally accept the terms and conditions in this Agreement (set out below) and any future alterations we may make subsequently.

1. Users

1a. Anyone who enters our Site is deemed a user (“User”). You are free to enter the site whenever you wish whilst adhering to all the relevant terms and conditions.

1b. The use of this website is permitted for personal use only.

1c. You alone are responsible for any information sent to us and its accuracy and validity. You agree that you will not use and that you will not allow the use of any device or method that could possibly interfere with our Site. You may access and view the content appearing on this Website for personal, non-commercial use only.

2. General

2a. Any information, content or opinions given on our website are purely subjective and we cannot guarantee its fitness for purpose or accuracy.

2b. The contents of the Site, do not represent any form of advice by us and is not intended to be used as such. We reserve the right to change the content at any time and will not be held liable for any failure of software during a purchase or at any time whilst using our site.

2c. Please be aware that some of the items offered for sale on this website are also on sale at various websites, therefore, they may have been sold before we update the website. We endeavour to update any sold items on a bi-weekly basis.

2d. AR Jewelry is a subdivision of ARA.INC. Our contact information is:

Phone: +44 7541170103

Email:  sales@ar-jewelry.com   

For detailed information on any item please feel free to e-mail the above address.

3. Shipping & Handling

3a. We offer a free delivery and shipping service on all orders.

3b. A purchase will aim to be dispatched within 7 business days of receipt of payment.

3c. Items will not be shipped to a postal box address.

3d. All items are fully insured and sent at the risk of the AR Jewelry.

3e. Items will be sent out as soon as your money has been cleared.

3f. Please note any items requiring extra services i.e sizing, engraving will take a specified extra period of time, agreed at point of order.

3g. Average shipping time can take between 15-35 days.

4. Returns

We will accept returned goods for a refund if you:

4a. Contact us to let us know of your intention to return the item and return it to us within 12 days via a secure and insured service.

4b. Return items in the same condition as they were received by you – damaged, broken or altered items – including personalised engraving, ring sizing, adjusted chains – will not be accepted for a refund. Please remember you are buying a piece of jewellery, all of which must be treated with care. These items are not suitable to wear whilst gardening, washing / showering, playing sport etc. Foil-backed items must not come into contact with water as this will cause discolouration. Some items offered for sale on this site are antiques in good condition and with careful treatment should remain that way.

4c. Unless otherwise stated diamond colour and clarity and any weight estimations are an assessment and determined without removing the stone from its setting. On occasion this poses limitations by the setting or mount. Should you feel unsatisfied by our assessment, we will only consider opinions of a qualified gem grading laboratory. Contact us, and we will discuss your grievance. Any unauthorised testing could result in a delay of your refund or a refund not being authorised.

5. Disclaimer

5a. The information contained in this website is for general information purposes only. The information is provided by AR Jewelry and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

5b. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

5c. Every effort is made to keep the website up and running smoothly. However, AR Jewelry takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

6. Security

6a. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, however we cannot guarantee the safety of any information you provide online.